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Unified Communications

Business communications in the 21st century is no longer defined strictly as phone calls and documents. It has become pervasive in the business day, taking many forms – phone calls to the desk, phone calls to cell phones, emails, voice mail, faxes and instant messaging.

These multimedia solutions blend presence management, voice and voice conferencing, web conferencing, desktop video conferencing and more with a simple click of the mouse—enabling users to manage their communications with ease, improve teamwork, better manage dispersed teams, and to improve business processes.

How is this done? Not all vendors’ solutions are the same, however most solutions enable users to:

communicate their current location and status to colleagues, partners and clients, as well as view the presence status of other users on the system
effectively manage the status and forwarding information for their multiple devices such as office phones, IP phones, SIP devices, cellular phones and wireless devices, as well as personal computers and handhelds
set up call routing rules to reduce distractions or ensure important calls are never missed
enhance collaboration with white-boarding, file exchange, and co-Web browsing

Take a look at the demonstrations, and then contact us at Southeastern Telecom for assistance with selecting the perfect solution.

NEC
Unified Communications for Business


 

 

 

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